Purchase orders arrive as documents
Purchase orders, advance ship notices and invoices follow the EDI workflow agreed for each retail account.
B2B order fulfillment services for retail accounts
Purchase orders, routing guides, labelling and pallet-out shipping, run against the same stock that serves your webstore.
A retail PO is not a big webstore order
It arrives differently, it is picked differently, it ships differently and it is penalised differently when it is wrong.
Routing guides followed
Carton labels, pallet build, case counts, paperwork. Done the way that retailer specifies, because the rules differ by account and averaging them is how deductions start.
Pallet and case out
Picked to case and pallet, not to parcel. Staged, then loaded against a booked dock slot.
One inventory record
Retail purchase orders and webstore orders draw from the same inventory pool. Allocation rules need to account for both so a large retail order does not leave online demand short.
Reduce avoidable retail chargebacks
A shipment can arrive on time and still trigger a deduction for the wrong carton label, a missing ASN or a pallet that fails the routing guide. Retailer requirements are held per account and checked before loading, when the team can still correct the shipment.
- A mislabelled carton Retailer requirements held per account, not as one generic standard.
- A missing ASN ASN raised against what actually shipped, from the scan record.
- A pallet built to the wrong height Compliance checked before loading, while the shipment can still be corrected.
From purchase order to pallet
The events one retail order leaves on the record, in the order they happen. The ASN is raised from the scans, not typed.
Order
- Purchase order received over EDI
- Routing guide applied to the account
Pick
- Cases picked against the PO lines
- Case labels printed to the retailer's spec
Pallet
- Pallet built to the guide's height and pattern
- Pallet label applied, compliance checked
Ship
- ASN sent from the scan record
- Loaded against the booked dock appointment
- Status written back to the order
What brands ask about retail fulfillment
Can you run D2C and retail from the same inventory?
Yes. One inventory pool can serve both, with allocation rules agreed for retail commitments and online demand. That gives you a shared view of stock without treating the two order types as the same warehouse task.
Which retailers do you already ship to?
Send the retailer names and current routing guides. We will review the document, labelling and delivery requirements for your accounts and confirm what is needed before launch.
Do you support EDI?
Yes, for the document types retail accounts normally require, including purchase orders, advance ship notices and invoices. Where a retailer uses a portal rather than EDI, we work to the portal.
What about wholesale orders that are not for a big-box retailer?
Wholesale orders can use case picking, pallet preparation and the documentation your buyer requires. We confirm those requirements per account rather than assuming every independent retailer uses the same process.
How does this connect to my systems?
The same integrations that carry your D2C orders, plus EDI where the retailer needs it. The platform pages go into detail.
Retail and D2C off the same stock
A purchase order and a webstore order draw down the same on-hand, checked against each retailer's rules before the truck is loaded.
450,000 Sq ft of warehouse space
- services on one network
- 3
- Fulfillment, freight and last-mile delivery, run on a single system of record.
- countries served
- 2
- Canada and the United States, covered by the same network and the same operations team.
- operations team
- 1
- The team that receives your stock is the team that answers when a shipment needs attention.
Where to go from here
Let's talk
Tell us which retailers you ship to. Their routing guides, your order volume and whether it moves as pallets or parcels. We come back with how we would run the account against their guide.
