Ecommerce fulfillment built for 1,000+ orders a month.
D2C, B2B retail and Amazon orders from Canadian fulfillment centres.
Pick and pack, warehousing, inventory and returns. For brands outgrowing their own warehouse or their current fulfillment provider, with same-day dispatch available on qualifying orders.
Fulfillment connected to delivery and freight
The warehouse prepares your orders. The delivery and freight teams support the outbound leg, with inventory and shipment status visible through the client portal.
- 23M+
- Packages delivered
- 250,000+
- Sq ft of warehouse space
- 500+
- Vehicles in the fleet
- 65%
- Of Canadian households reachable
Fulfillment services
Order fulfillment for D2C, B2B retail and Amazon.
One 3PL partner, one inventory pool, one team. Built for brands outgrowing their own warehouse or their current fulfillment provider.
Ecommerce fulfillment
Ecommerce orders picked and packed to your requirements, with inventory and shipment visibility across your connected sales channels.
- Shopify and WooCommerce orders
- Omnichannel and subscription box runs
- Custom packaging, kitting and inserts
B2B retail fulfillment
EDI-driven workflows and retailer compliance built to reduce avoidable chargebacks and keep bulk shipments on schedule.
- EDI and routing guide compliance
- Pallet building, labelling and the ASN
- LTL and FTL retail distribution
Amazon FBA and FBM
Prep, compliance and replenishment for Amazon sellers, plus merchant-fulfilled orders shipped from our centres.
- FBA prep, labelling and carton compliance
- Merchant-fulfilled orders on your own SLA
- Marketplace orders through ShipStation or Logiwa
What you get
Operational capabilities built for performance
Process discipline across receiving, picking, inventory and returns helps protect order accuracy as volume grows.
Inbound and warehousing
Structured receiving, cross-docking and organised storage prepare inventory for the orders that follow.
Pick, pack and ship
Pick and pack workflows with quality-control checkpoints, followed by dispatch on the agreed service.
Inventory management
Inventory tracking, multi-location visibility and stock updates across connected channels.
Returns management
Inspection, restocking and inventory updates handled inside the same operation, with disposition rules agreed for your products.
The Ecom advantage
Carrier agnostic, with our own fleet where it counts.
Carrier options are rate shopped against your cost and service requirements. Where Ecom operates its own last-mile routes, qualifying orders can also use our delivery fleet.
Ecom Delivery
Same-day and next-day on our own vans in the markets where we run routes, with live status and proof of delivery on every parcel.
Ecom Freight
Inbound drayage, LTL and FTL, plus cross-border freight between Canada and the US. Customs brokerage requirements are confirmed as part of the service plan.
Coverage
Fulfillment centres in Canada and the United States
Position inventory in Toronto, Montreal, Vancouver or Philadelphia, based on where your customers order. Cross-border freight supports replenishment between the Canadian and US operations.
- Toronto
- 35 Anatolian Dr, Woodbridge
- Montreal
- 2315 Rue Cohen, Porte 14, Saint-Laurent
- Vancouver
- 8599 Fraser St, Vancouver
- Philadelphia
- 700 Ramona Ave, Philadelphia
Technology
Connects to the systems you already run.
Shopify and WooCommerce connect directly. Marketplace orders reach the floor through ShipStation or Logiwa. The warehouse system keeps orders, inventory and tracking in step without manual uploads.
Tell us what you ship and we will build the plan.
Share your monthly order volume and SKU count. A fulfillment specialist will review your requirements and arrange a conversation about service levels, peak season and pricing.
Who this is for
Brands shipping 1,000 or more orders a month across D2C, B2B retail or Amazon, in Canada or expanding into the United States.
Switching from another 3PL
Inventory transfer, integration setup and cutover planning are agreed before the move. The plan needs to account for open orders and the stock that will be available during the transition.
What happens next
We review what you send, then set up a short call to understand your SKUs, service levels and peak. Pricing follows once we know what you actually need.