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An Ecom fulfillment campus with five vans at numbered loading bays and one van on the perimeter road

Built for the
speed of ecommerce.

Ecommerce logistics on one connected, order-to-door network: fulfillment, delivery and freight together, so brands can move faster with greater control.

Move faster from inventory to doorstep.

Ecom connects fulfillment, delivery, freight and technology into one coordinated order-to-door experience designed around the pace of modern ecommerce. From inventory receiving and order processing to same-day and next-day delivery, we reduce handoffs, improve visibility and create a faster, more consistent customer experience.

An isometric clay render of one shipment journey on a single plinth: a box truck at a loading dock, a warehouse bay with racking and a conveyor, a parcel van on the road, and a parcel on a doorstep, threaded together by one continuous cobalt route line.

Trusted by leading brands

  • Zara
  • JD Sports
  • Alphalete
  • Myodetox
  • Marlow
  • Bucket Golf
  • Wakewater
  • Zenergy
  • Raya
  • Mad Engine Global
  • Sleep World
  • Chakra Nutrition

Fulfillment. Delivery. Freight. One Ecom experience.

Three services, one operator: ecommerce 3PL Canada and US coverage from a single team. The handoff between them is ours to manage rather than yours to chase.

Move inventory in

Freight

Canada freight shipping on LTL and FTL linehaul, with cross-docking and cross-border capacity between Canada and the US.

Freight

Fulfill with accuracy

Fulfillment and warehousing

Scanned receiving, cycle-counted stock and automated pick-and-pack, including Amazon FBA prep, from a Canadian or US fulfillment center.

Fulfillment and warehousing

Deliver to door

Last-mile delivery

A same-day delivery service and next-day delivery for ecommerce across Canadian markets, closed out with timestamped photo proof.

Last-mile delivery

Bring returns back in

Returns and inventory

Returns inspected, graded and put back to sellable stock, with counts synced to your store.

Returns and inventory

A network that delivers real results.

From coast to coast, the infrastructure, technology and people behind a 3PL company that keeps Canadian and US businesses moving.

Get started
Sq ft of warehouse space
450,000
Packages delivered
23M+
Order accuracy rate
99%
Our hands are raised in gratitude for your partnership over this past year. Your decision to partner with us is more than a business decision; it is a powerful endorsement of economic reconciliation and a shared commitment to our journey of self-determination.
Nautsa Mawt Indigenous Marketing Solutions team

Closer to your customers across Canada and the US

Ecommerce fulfillment centres in Toronto and Vancouver, US fulfillment centres in Philadelphia, Dallas and LA, plus last mile delivery hubs across Canada.

What our customers say

Real reviews from our Google Business Profile

5 out of 5
“Package was delivered on time and in perfect condition. Many thanks for such timely service!”
Martin Abel
5 out of 5
“Delivery went well, no issues with the condition of the box. Came around 1000 which was great as we were home.”
Elly Taylor
5 out of 5
“Great job!! My driver went over and above to make sure my package was handed over to me. That extra effort was greatly appreciated.”
Xtine & Spud
5 out of 5
“Very timely delivery and the communication was very thorough.”
Shirley Lee
5 out of 5
“Perfect. The delivery driver called and let me know my package was here at my door.”
S M Reynolds
5 out of 5
“Excellent in every way, never experienced such a superb packing with cool packs for chocolate chips and very nice wrapper! Also was delivered in time at my side entrance door where I expected.”
neera kapoor
5 out of 5
“Excellent delivery company. Fast delivery. Delivered with care.”
Deb Bol
5 out of 5
“Delivery was quick and efficient and package was well wrapped for shipping.”
D G
5 out of 5
“My delivery was great. I appreciate it being left outside my unit door! Thank you!”
Marilyn Tassone
5 out of 5
“Package came very quickly even with economy shipping and it wasn't damaged.”
Aiden Gough
5 out of 5
“Prompt, kept up to date on delivery!”
Beverley Shaw
5 out of 5
“Great service! Fast! Beautiful packaging! Love the colour!”
Tracy Pike
5 out of 5
“Pkg left at front door, intact and as expected.”
Kathy E
5 out of 5
“Delivered as expected and items were as ordered.”
Jane Silverio
5 out of 5
“Parcel arrived promptly. Very satisfied. Thank you.”
Rene Glucklich
5 out of 5
“Smooth purchase and delivery. Thank you.”
Ann Rawson

Impressed with what you see so far?

Tell us what you ship and how much of it, and a specialist comes back within one business day.

What happens next

  1. It goes to the desk that runs that service. Delivery to the delivery team, fulfillment and freight to the business desk, never to an individual rep.
  2. A specialist reads your volumes before they pick up the phone, so the first call starts from your numbers.
  3. You hear back within one business day. Over a weekend or a holiday, that clock starts the next business morning.

Already shipping with us? Delivery support reaches the operations team directly, which is faster than a sales route.

The value Ecom delivers

Fast Fulfillment & Delivery
Efficient order processing paired with same-day and next-day delivery.
Technology-Enabled Operations
Connected systems and visibility across inventory, orders and shipments.
Customer Experience
Accurate fulfillment, reliable delivery, tracking and proactive communication.
Responsible Scale
Scalable infrastructure and disciplined execution as business grows.
Shopify WooCommerce ShipStation ShipHero Logiwa Amazon eBay Walmart Open API

Connects to the systems you already run

View all integrations

Fewer trips. Smarter routes. Less waste.

We design our operations to move more with less: for our customers, our communities and our planet.

An Ecom warehouse with electric delivery vans on charge and trees through the grounds
  • Electric delivery vans

    Electric vans run delivery routes alongside the rest of the fleet.

  • Batched delivery routes

    Orders going to the same area are batched into one route, not dispatched one by one.

  • Packaging set per programme

    Pack materials are set per client programme, not chosen per order.

  • Consolidated returns

    Returns are held at the warehouse and travel back as one consignment.

For environmental reporting or supplier assessments, ask about the documentation available for your service programme.

Our sustainability practices

From the blog

Frequently asked questions

Do you deliver everywhere we sell?
Ask us with your destination mix and we will tell you which of it we cover directly and what we would do with the rest. We would rather answer that against your actual order data than publish a list that is right for someone else's.
What do you need from us to get stock in?
We confirm the inbound receiving requirements and packing specification during setup. An advance ship notice (ASN) tells the warehouse what to expect, so quantities and discrepancies can be checked when stock arrives.
Can we offer a delivery promise on our product page?
That is what the service levels are for. Which promise you can make depends on where your stock sits relative to your customers, so it is worth settling before you write it into your checkout.
Do we have to move all of our inventory?
You can discuss a phased start by channel or product line. The transfer plan needs to account for open orders and stock availability so both operations know which inventory they can ship.
How does our store know what is on the shelf?
Your store receives inventory updates through its supported connection. During setup, we review how available stock, allocated orders and returns should be reflected in your channels.
What happens when a delivery goes wrong?
The attempt or the exception is recorded against the shipment and visible to both of us. Damage and shortage reports come to us directly from your customer if you would rather they did not come to you.